Frequently Asked Questions
Everything you need to know about our premium cashew products and services.
How do you ensure the freshness of your cashews?
We source our cashews directly from sustainable farms and process them in small batches. Each bag is nitrogen-flushed and vacuum-sealed to preserve natural oils and crunch, ensuring peak freshness from our facility to your doorstep.
Do you offer shipping to all states?
Yes, we ship nationwide. Orders are typically processed within 24-48 hours, and standard shipping usually takes 3-5 business days depending on your location.
Are your products suitable for vegans and those with gluten sensitivities?
Absolutely. Our plain and sea salt cashews are 100% vegan and naturally gluten-free. For our flavored varieties, please check the specific ingredient list on the product page for any allergen information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if you are unsatisfied with the quality, please contact our support team within 7 days for a full refund or replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer bulk or wholesale discounts?
Yes, we offer special pricing for bulk orders over 20 pounds and wholesale opportunities for retailers. Please visit our 'Wholesale' page or email our sales team for a custom quote.